Epic Games | BlueBolt Solutions

EPIC GAMES CASE STUDY

Leveling Up Customer Engagement with Digital Solutions.

About
Epic
Games

Client

Epic Games

Website

epicgames.com

Consistent Experience

Share knowledge, best practices, and updates consistently and effectively with their customers and individual software developers

Increase User Adoption

Engage their target audiences to increase adoption of a specific product: the Unreal Engine

Become a Digital Destination

To remain competitive and build loyalty, they needed a digital destination that would enable better, more meaningful interactions with their users

Implementation

Epic Games engaged BlueBolt to create the Unreal Engine Online Learning platform, a custom Learning Management System (LMS) that provides resources for users and educates them on their software tools and offerings. Specifically, Epic Games needed a much more efficient way to provide platform training and manage their educational content. They wanted to provide an easy way for users to track their progress and understand requirements, all while getting the information they need to strenghten their skills.

The system has individualized learning paths according to user industry, user role, workﬂow, and engine concept. All videos and classes are categorized by level of expertise and type of video. Videos are also grouped together into series called classes that are organized in chronological order.

The Unreal Engine Online Learning platform was built using the DNN Evoq CMS. BlueBolt used the Liquid Content functionality within Evoq to accomplish the user interface for adding videos and providing categorization. Several webpages were developed as Single Page Applications (SPA). The use of the SPA technique within a large portion of the project ensures that usability was optimized and provides a better overall user experience.

Success!

Through the work that BlueBolt provided, Epic games was able to provide a significantly enhanced and intuitive experience for developers seeking to engage in a training path with the Unreal Engine. Prior, the content was disparate and it was not easy for an end user to navigate the necessary courses and learning to accomplish their goals with the platform. Further, with the new platform built by BlueBolt, administrators within Epic Games have a much easier time uploading content and creating the course path for the global audience. The new Learning Management platform has been launched globally, with multi-lingual capabilities and developers engaging from around the world.