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Lessons Learned: How to Translate Highly Valuable In-store Experiences into Winning Digital Commerce Strategies
We all know that online shopping has been on an upward trajectory for years, steadily eclipsing in-store shopping due to the advent of new technologies and evolving customer expectations. But now COVID-19 has accelerated even further the changes in the industry and,...


Looking for Ways to Improve Your Online Customer Experience? Start with Site Search
The following blog post features information included in a recent presentation by Jason Lichon. Readers can access the full recording here. Though internal site search is often overlooked as just another necessary website function, there’s no question that it has...