Ultimate Commerce Software Guide Campaign
Looking between Shopify Plus and Salesforce Commerce Cloud for your next commerce platform? BlueBolt's comparison guide can provide critical research and insights to help give you confidence in choosing the right platform for you.
Learn MoreWhat is the best choice for your to grow your commerce revenue? Review market research in every aspect of the ecommerce management lifecycle in out COMPLIMENTARY report, including:
Shopify Plus is a high-tier, enterprise-level version of the popular ecommerce platform, Shopify. Shopify Plus is designed to cater to larger businesses and high-growth merchants with more complex requirements and higher sales volumes. It offers a range of advanced features and services tailored to meet the needs of large-scale e-commerce operations. Key benefits of Shopify Plus include scalability, customization, dedicated support, advanced security, global expansion, unlimited bandwidth, wholesale capabilities, automation and integrations - and new features Shopify frequently releases as part of their SaaS offering.
Salesforce Commerce Cloud, formerly known as Demandware, is a cloud-based e-commerce platform provided by Salesforce, one of the world's leading customer relationship management (CRM) software companies. Commerce Cloud enables businesses to create and manage online stores and deliver personalized shopping experiences to their customers. Salesforce Commerce Cloud is part of the broader Salesforce ecosystem, which allows businesses to integrate e-commerce with other Salesforce products like Sales Cloud and Service Cloud to create a seamless end-to-end customer experience. Overall, Salesforce Commerce Cloud is a powerful platform that helps businesses drive sales, improve customer satisfaction, and stay competitive in the rapidly evolving e-commerce landscape.
Originally, Shopify Plus was primarily designed for mid-sized to large businesses, and smaller enterprises. Meanwhile, Salesforce Commerce Cloud was aimed at larger enterprises and high-growth businesses with complex e-commerce needs. Now, both companies have shifted their business models to cater to mid-market all the way through the most complex enterprise companies.
Shopify Plus is renown for its user-friendly interface and ease of use. It is designed to be accessible to merchants of all technical levels, with simple setup and management processes. While Salesforce Commerce Cloud offers robust features, it requires more technical expertise for setup and management compared to Shopify.
Shopify Plus offers a wide range of themes, templates, and third-party apps that allow merchants to customize their online stores easily. While it provides flexibility, often Shopify partners or developers are needed to extend the platform for complex or unique requirements. Salesforce Commerce Cloud is highly customizable and allows for extensive development and integration capabilities, but always needs a Salesforce implementation partner or skilled developer to complete the implementation.
Salesforce Commerce Cloud's B2B product has been around longer and has extensive product catalogs, and complex workflows. However, Shopify is working feverishly to compete head to head with Salesforce B2B Commerce Cloud.
Both Salesforce Commerce Cloud and Shopify Plus pride themselves in autoscaling so that customers never miss a sale, especially during high volume traffic days resulting from campaigns and sales.
Shopify Plus pricing is based on a monthly subscription fee, which can vary depending on the merchant's requirements and the scale of their business. Pricing for Commerce Cloud is generally higher than Shopify Plus and can vary based on the level of customization and integration needed.
Shopify has a robust app ecosystem that allows easy integration with various third-party tools and applications. It also offers APIs for deeper integrations. As part of the Salesforce ecosystem, Commerce Cloud seamlessly integrates with other Salesforce products like Sales Cloud and Service Cloud, offering a comprehensive solution for customer data management. Salesforce Marketplace also offers third-party tools and applications.
Shopify Plus or Salesforce Commerce Cloud?
Rather talk to someone? Call (708) 778-3623
Rather talk to someone? Call (708) 778-3623