Client

Godiva Chocolates

Website

Category

  • Shopify Plus Implementation
  • Shopify Plus Theme Extensibility
  • Salesforce Commerce Cloud Migration

Software

  • Shopify Plus

Indulging in Innovation: Godiva's Sweet Transition to Shopify Plus

Founded in 1926 by the visionary Joseph Draps in the heart of Belgium, Godiva Chocolates quickly became synonymous with unparalleled luxury and indulgence. From its humble beginnings as a small boutique in Brussels to its global presence today, Godiva's commitment to uncompromising quality and innovation has remained unwavering.

Godiva chose BlueBolt Solutions to spearhead their transition from Salesforce Commerce Cloud to Shopify Plus, due to the platform's renowned cost-effectiveness and user-friendly features. Throughout the discovery process, our consulting team delved deep into Godiva's needs, uncovering additional avenues through which BlueBolt Solutions could support and enhance the Godiva digital journey.

Service Provided:

  • Shopify Plus Implementation
  • Website Development
  • Account Management
  • Creative Direction
  • Ongoing Support

Godiva Project Highlights

Migrating from Salesforce Commerce Cloud to Shopify Plus

Godiva hired BlueBolt Solutions to migrate their website from Salesforce Commerce Cloud to Shopify Plus.

Simplifying Storefront Administration with Shopify Plus

Shopify Plus supported unlimited staff account and additional permission settings for more control over the actions their staff could take in the Shopify admin.

Client Discovery and Technical Consulting Set Godiva Up for Success

It was quickly apparent that a “lift and shift” would not meet Godiva’s needs, so BlueBolt Solutions suggested a better Shopify Plus solution.

Custom Solution for Shipping & Payment Requirements

BlueBolt Solutions’ development team built a sophisticated eCommerce solution that can manage complex logistics like perishable shipping, seasonal demand, and future-dated gifting.

When Godiva came to BlueBolt Solutions, they were utilizing Salesforce Commerce Cloud, which didn't offer the autonomous control their marketing team sought. Every change request needed to go through their developer team for implementation. Their intent was to make a 1:1 shift to Shopify Plus, however, during the discovery phase, BlueBolt Solutions discovered that simply migrating wouldn't address the aspects of their Salesforce Commerce Cloud site they disliked. After thorough research, our development team proposed a specific Shopify Plus theme, fulfilling 90% of their requirements. This approach allowed BlueBolt Solutions to concentrate on customizing the remaining 10% to align precisely with Godiva's vision for their website.

Godiva needed an advanced eCommerce solution to enable customers to schedule deliveries months ahead for high-impact occasions; manage strict shipping logistics for heat-sensitive and short-shelf-life products; and navigate payment processing timelines that don’t always fit with future orders. We developed a custom Shopify solution that not only manages intricate shipping and payment requirements but also provides a scalable foundation for future growth. The result is an enhanced customer experience that protects brand integrity and drives sales.

Godiva case study

Sweet Success

With BlueBolt at the helm, the shift from Salesforce Commerce Cloud to Shopify Plus felt like a breeze. Our expertise in eCommerce platforms and meticulous planning allowed us to transfer data, configurations, and customizations efficiently. Moreover, the new website is a gift to their marketing team, who now have full control over their storefront changes and promotions. It's a real feather in our cap to be able to work with the world’s leading chocolatier, and we’re proud to be a part of their sweet success.


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