Client
Rather Outdoors
Website
- https://zebco.com
- http://quantumfishing.com
- https://korum.co.uk
- http://avidcarp.com
- https://sonubaits.com
- https://prestoninnovations.com
Category
- Optimizely Implementation
- Multi-Brand Architecture
- Customer Experience
- Global Ecommerce
Software
- Optimizely DXP
- Optimizely Commerce CLoud
- Apple, Amazon and Android Pay
- Yotpo
Client Awards
Optimizely digitally unites Rather Outdoors' family of legendary brands■
After acquiring multiple legendary outdoor brands, the Rather Outdoors team needed both a digital experience platform and a full service systems integration firm capable of unifying all their content and eCommerce efforts. Together the Rather Outdoors team, BlueBolt and Optimizely delivered on the following goals:
Create a Global eCommerce Architecture
Implement Optimizely to create a unified eCommerce global business architecture with all eCommerce brands.
Deliver an Exceptional Customer Experience
Create a unified user experience and an exceptional customer journey using across multiple brands.
Integrate with Legacy Systems
Use Optimizely to unite all third party fulfillment and data systems to create a streamlined experience for all.
Facilitate Paired Programming
Develop a set of best practices and use them to train Rather Outdoor's team to maintain and operate the website themselves.
Our team gained a lot of synergy by bringing all our websites and digital assets onto the Optimizely platform, streamlining website operations for our marketing and IT teams. We are now able to create timely content without the involvement of an agency or developers. The customer impact has also been quite dramatic in both North America and Europe, with many great year over year statistics increases.■
Service Provided:
- Optimizely Implementation
- Systems Integration
- Global Architecture
- UI/UX Design for multiple brands
- Custom Development
- Integrated payment gateways
- Multi-phase Project Road Map
- Project Management
- Account Management
- Business User & Developer Training
- Post-Launch Technical Support
- Account Management
Implementation■
From the shop that sold the Rather family their first rods, to the pros that mentored them along the way, the fishing business has never been "just business" to the Rathers. It's been their community, culture and family. Believing that everyone should be able to experience nature the way they do, with the right equipment, made with passion and sold with truth, the Rather family made it their mission to protect and respect the world's greatest outdoor brands.
Their commitment to pass these brands on to future generations, stronger than when they found them, was what led Rather Outdoors to partner with Optimizely and BlueBolt Solutions to create a world class eCommerce experience for their customers. It was important to Rather Outdoors that their new solution would not only deliver a dynamic and simple user interface for their guests, but it would also streamline internal IT and marketing workflows.
Award Winning Success■
Now Rather Outdoors content authors and marketing managers are able to easily transition between work on their multiple brands with minimal training, leveraging the same digital strategy across all brands thanks to a global code base. Workflows and layouts enable the marketing team to work seamlessly, while ensuring branded content only rolls out to the appropriate store(s). Gone are the days of relying on agencies and developers for each and every update.
Customers are being treated to a world class, streamlined user experience across all brands, in multiple languages. While Rather Outdoors’ desire is to pass along their heritage and love of fishing to their community, their new best in industry website solution features a modern and engaging UI/UX design, fresh educational content, state of the art products and an easy checkout experience, which features a variety of relevant paying options including Apple Pay, Android Pay and Amazon Pay. Everything customers need to spend time out on the water.
BlueBolt and Rather Outdoors were awarded an Outstanding Website Award (2022). The Web Marketing Association independently judges each website entry. Rather’s Lews.com scored perfect marks in both design and content, with very high marks in interactivity, copywriting, ease of use, innovation and technology. One judge remarked that the site featured “Great high contrast design and vibrant imagery, leading the user to the content they seek.” This is what fishing enthusiasts would call “catching a keeper.”
Even better than winning an award is realizing ROI on a high performing website solution. In the first six months after launch, Rather realized many great statistics throughout their family of brands with bounce rates falling an average of 40-60% and user sessions coming in between 50,000-100,000 per brand. Even better? Goals set for YTD Average Order Value, YoY Conversion Rates and YoY Revenue Growth were all surpassed during this time period. YoY Average Order Value went up 19%, YoY Revenue growth exceeded goals by 3.5% and YoY Conversion Rates came in at 10% over their annual goals. This “weigh in” would please the most serious of anglers.
